FAQ
Frequently asked questions
The most common questions about pricing, timelines, permits and delivery.
Short answer
Answers to the most common questions asked of Bubi Medya about filming prices, delivery times, drone flight permissions, service areas and payment terms.
General questions
Which areas do you serve?
We are based in Kuşadası. Davutlar, Güzelçamlı, Söke, Selçuk, Şirince and Didim are our primary service area, and we travel regularly to central Aydın, İzmir, Çeşme and Bodrum. There is no travel surcharge for nearby areas.
How is your pricing determined?
Shooting duration, number of locations, crew size, permit requirements and editing scope determine the price. Instead of fixed packages we quote per project; describe what you want and you get an itemised quote within 24 hours.
What are your delivery times?
Photography 5 working days, drone filming 3-5 working days, corporate film first cut 5-7 working days, 360° virtual tour 7-10 working days, websites 3-6 weeks. Expedited delivery is possible and is stated separately in the quote.
Do drone flights need permission?
Commercial drone flights follow Turkish civil aviation (SHGM) rules and require permission or notification depending on the area. The port area in Kuşadası, archaeological sites in Selçuk and the national park in Güzelçamlı need special clearance. We handle those processes.
Who owns the rights to the footage?
You hold perpetual usage rights to all delivered images and video — web, social media, print and advertising included. We ask separately for permission to use them in our portfolio and will not if you prefer otherwise.
Can I book just one service?
Yes. You can book drone filming only, a website only or editing only. Combining services lowers cost and keeps the visual language consistent, but it is not required.
What are your payment terms?
For production work we take a deposit before filming and the balance on delivery. Web and software projects are paid in stages. Monthly services (social media, advertising, SEO) are invoiced at the start of the month.
What happens in bad weather?
We do not fly if the wind is above the limit or there is rain. The shoot moves to the nearest suitable day at no extra cost. We discuss this upfront and keep a backup day in the calendar.
Services
Related services
Corporate Film
How long does a corporate film take?
For a single filming day, the first cut is presented within 5-7 working days. Including revisions the whole process is usually 2-3 weeks. If you have a fixed date such as a season opening, we plan the shooting calendar backwards from it.
Do you use actors?
It depends. In hotel and restaurant work, real guests and staff usually give a more convincing result. If professional actors are needed we arrange casting from the region; that is a separate cost item.
Is the music licensed?
Yes. We select from libraries with commercial licences and include the licence document with delivery. Licensed music prevents your content from being blocked on social platforms.
Which formats do I receive?
Horizontal main film (16:9), vertical for Instagram and TikTok (9:16), square for feed posts (1:1) and a 15-second ad cut. We also provide a compressed version so it loads fast on your website.
Drone Filming
Do you need permission for drone filming?
Commercial drone flights in Türkiye are governed by DGCA (SHGM) rules and require permission or notification depending on the area. In Kuşadası the port, the airport approach corridor and some heritage sites are restricted. We handle the permission process; you only give us the date.
What happens in bad weather?
If the wind is above the limit or there is rain we do not fly — image quality drops and the equipment is at risk. The shoot is postponed to the next suitable day at no extra cost. Mornings in Kuşadası are usually the calmest window.
What is the difference between a 360° drone and a standard drone?
A standard drone is for altitude, wide views and cinematic movement. The 360° Avata drone is small and shielded, so it can fly inside a hotel lobby, a restaurant or a narrow street, and it produces 360° content where the viewer chooses the direction.
What determines the price of aerial filming?
Duration (half day / full day), number of locations, permission requirements and the scope of editing. A half-day single-location shoot nearby is the most economical option. Tell us the location and the purpose and we can quote.
360° Virtual Tour
How does the tour appear on my website?
Through a single embed code. It sits inside the page and can open full screen on mobile. To protect your page speed the tour is lazy-loaded and only fetched when the visitor reaches that section.
Can it go on Google Maps too?
Yes. When 360° content is uploaded to a Google Business Profile, a walkthrough appears on your map listing. Businesses that upload photos and 360° content receive noticeably more direction requests and website clicks.
Can you shoot during the season?
We can, but we would rather not. Guests appearing in a 360° capture creates data protection problems, and crowds make the space harder to read. The best results come before the season or on quiet days.
How long does the tour stay online?
Hosting is included for the first year; after that there is a small annual maintenance fee. If you prefer, we can move the tour files to your own server — we do not build locked systems.
Photography
How many photos do you deliver?
A single-day interior shoot typically delivers 40-80 processed frames. The number depends on the size of the property and how many areas are covered; we give an exact figure with the quote.
Can I use the photos anywhere?
Yes. You receive unlimited, perpetual usage rights for web, social media, print and advertising. We ask permission to use them in our portfolio; if you prefer not, we will not.
Does food photography need special preparation?
Agreeing the dishes with the chef in advance gives the best result. Food is shot in sequence and fast — a hot dish loses its look within minutes. An average menu shoot takes half a day.
Post Production
Will you edit footage shot by another crew?
Yes, we do this often. As long as resolution, frame rate and colour profile are workable there is no problem. We do not quote time or price without seeing the material — a few sample files are enough.
How many revisions do I get?
Two revision rounds are standard. Please send feedback together with timecodes; changes arriving piece by piece stretch the process. Additional revisions are billed hourly.
Which subtitle languages do you offer?
Turkish, English, German and Russian. For businesses in Kuşadası, German and Russian subtitles in particular make a visible difference with international guests.
Web Design
Do you use WordPress?
Usually not. A modern statically generated stack (Next.js) loads far faster and avoids plugin security issues. For projects that need frequent content updates we connect a content management system according to the need.
Can I update the site myself?
We set it up according to the need. For frequently changing sections such as blog or campaign pages we connect a panel; for corporate pages that rarely change we handle updates. We discuss which model is more economical at the start.
How long until the site appears in search results?
The technical foundation is ready at launch; Google's crawl takes days to weeks. Reaching top positions for competitive searches is a 3-6 month process combining content and local signals. We also run that as a separate service.
What do you do to appear in AI assistants?
We add short direct answer blocks, FAQ sections and structured data to every page, and never bake text into images. Measurements show that pages carrying three or more schema types are cited more often in AI answers.
E-Commerce
Which e-commerce platform do you recommend?
It depends on catalogue size and operations. For boutique brands with a limited range a custom, fast store performs best; for large catalogues with heavy stock movement an off-the-shelf platform makes more sense. We decide based on your product count and team.
What is needed to sell abroad?
Multilingual product content, currency conversion, international payment infrastructure and a cross-border shipping agreement. We build the technical side and advise on payment and shipping providers.
Mobile App Development
How long does app development take?
A focused first version with a single function such as booking or loyalty typically takes 8-12 weeks. Broader projects take longer. We recommend keeping the first release small and growing it with real user feedback.
Do you handle the store release process?
Yes. Apple and Google developer account setup, listing copy, screenshots and the review process are ours. We recommend opening the accounts in your name so you own the app.
SEO and AI Search Optimization
Why doesn't ChatGPT recommend my business?
Language models rely largely on off-site sources: news, directories, video, forums and third-party pages. If your brand does not appear there with a consistent name and address, the assistant does not recognise you as an entity. We start the work from that consistency.
Is adding llms.txt enough?
No. Measured data shows the bots that actually drive citations almost never request llms.txt, and Google has confirmed it does not support the file. We still add it because it costs nothing — but the real investment goes into structured data and off-site visibility.
How long until results?
For local businesses the first gains usually come within weeks from Google Business Profile and NAP fixes. Consistent visibility in AI answers takes 2-4 months of sustained work. Pages that are not refreshed lose their citations quickly, so we run quarterly refresh cycles.
Do you guarantee rankings?
Stay away from agencies that guarantee rankings; no agency controls Google or a language model. We report the work done, the metrics measured and the progress made. Our commitment is to the scope and the transparency of the work.
Content Production
Can I publish the content myself?
Yes, that is the point of this service. Files are delivered ready to post, subtitled and with caption suggestions. We also advise on posting times.
How much comes out of one shooting day?
An average location shoot yields 8-12 short videos and 30-50 photographs — roughly a month of posting material for a typical business.
Paid Advertising
How much ad budget do I need per month?
For a regional business the meaningful floor is a mid-sized monthly budget; below that the month ends before enough data is collected. The right number depends on your goal and competition — we calculate it together at the first meeting.
Do you take the ad budget?
No. Ad budget goes directly from your account to Meta or Google. We charge only a management fee, which keeps the entire spend transparent.
Google Business Profile Management
Why is this a separate service?
Because it is not a one-off setup but ongoing maintenance. Profiles without new photos and without replies to reviews slip down over time. It is work with a monthly rhythm.
Do we have to collect the reviews?
We build the request flow: QR code, short link and a post-job message template. The customer writes the review. We never write fake reviews or advise it — when Google detects them the profile can be suspended.
What do you do about negative reviews?
Do not trust anyone who claims they can delete them; Google does not remove reviews that break no rules. We write a calm reply that explains what happened and offers a resolution. A well-written reply often leaves a positive impression on the next reader.
How long until results?
The effect of consistency and category fixes starts to show within weeks. Ranking gains built on reviews and photos settle over 2-4 months of steady work.
Kuşadası · Aydın
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